Examines required documents for authenticity prior to testing or issuing of any new Idaho licenses;
Gives written and visual acuity tests to determine applicant's eligibility for driver's license;
Scores written and visual acuity tests and issues and collects fees for instruction permits;
Issue Idaho driver’s licenses, State identification cards, driver training permits, commercial training permits;
Evaluate each patron for possible physical or mental problems that may affect their ability to operate a motor vehicle; if necessary, request a medical , skills or visual test to be conducted by a professional;
Instruct the public on how to obtain proper documentation by assisting them with addresses, and phone numbers, etc. both in and out of Idaho;
Respond to questions about requirements and testing for driver’s licenses, motor cycle licenses and CDL licensing;
Provide forms and other information for suspended drivers to assist in reinstating their license prior to making an application for a new Idaho license;
Collects fees and issues licenses; balances cash drawer and reconciles receipts daily;
Performs receptionist duties, answering the telephone, greeting the public, and providing information;
Performs general secretarial duties such as answering phones, filing, taking messages, directing calls, answering questions, scheduling appointments, and opening, logging, and distributing incoming documents;
Responds to citizens’ questions and comments in a courteous and timely manner AND Performs all work duties and activities in accordance with County policies, procedures, and safety practices
Assists Sheriff’s Civil and Administrative offices as requested;
Regulations and requirements pertaining to State and federal driver’s licensing and training permits;
State and County code requirements for licensing and identification cards;
Fraudulent document identification;
Modern office equipment and procedures;
Operation of a personal computer and job-related software.
Interpret and apply regulations to applications for licenses and permits;
Administer tests for licenses; Review and verify information presented on official applications; identify potential fraudulent data and respond appropriately;
Provide relevant and accurate answers to questions from members of the public and County staff; Establish and maintain accurate records and files, both computerized and hardcopy;
Establish and maintain effective working relationships with other County employees, law enforcement personnel, supervisors and administrators, local elected and appointed officials, and the public;
Communicate effectively both orally and in writing;
Deal tactfully and diplomatically with government officials, elected and appointed officials, and the general public; Make sound and reasonable decisions in accordance with laws, ordinances, regulations, and established procedures;
Maintain a professional demeanor during stressful situations; respond courteously to customer inquiries, which are sometimes controversial or adversarial;
Perform a wide variety of duties and responsibilities with accuracy and speed under the pressure of time-sensitive deadlines;
Perform multiple tasks simultaneously, including handling interruptions, and return to and complete tasks in a timely manner;
Operate standard office equipment and a personal computer using program applications appropriate to assigned duties;
Maintain confidentiality of information processed or prepared;
Perform duties and responsibilities independently;
MINIMUM EDUCATION: HIGH SCHOOL DIPLOMA OR EQUIVALENT.
MUST BE 21 YEARS OF AGE OR OLDER.
Customer service, clerical or administrative experience; or Any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform this job.
MUST SUCCESSFULLY COMPLETE AN EXTENSIVE BACKGROUND CHECK.
Sufficient clarity of speech and hearing or other communication capabilities, with or without reasonable accommodation, which permits the employee to understand verbal instructions and to communicate effectively on the telephone and in person;
Sufficient visual acuity, with or without reasonable accommodation, which permits the employee to comprehend written work instructions, prepare and review documents and process them in a prescribed order, organize and maintain accurate files, and prepare documents and materials;
Sufficient manual dexterity, with or without reasonable accommodation, which permits the employee to operate standard office equipment.
Sufficient personal mobility, flexibility, and balance, with or without reasonable accommodation, which permits the employee to lift or move objects that weigh up to 30 lbs. and to work in an office environment.
Jobs in this class require performing repetitive hand movement in gripping, fingering, and hand/wrist/arm movements. Related job tasks may require walking, standing, sitting, lifting, stooping, squatting, kneeling, bending, crouching, pushing, grasping, and reaching.
Benefits: A full list of County Benefits can be accessed here.
Job Description The principal function of an employee in this class is to provide services to the public in acquiring a driver’s license, in accordance with state laws. Duties include maintaining knowledge of current regulations, administering tests for licensing and issuing licenses, permits and identification cards, responding to requests for information about licensure requirements, maintaining accurate files, and reconcile received payments daily. The work is performed under supervision of the Sheriff’s Administrative Assistant but leeway is granted for the exercise of independent judgment and initiative. The principal duties of this class are performed in a general office environment. APPLICATION PROCESS: ALL CANDIDATES MUST complete a tcso Employment application and submit the completed application for review. YOU WILL BE NOTIFIED IF YOU WILL BE INVITED TO PARTICIPATE IN THE interview PROCESS.